Saturday, March 2, 2013

Tickets and Admission

Let me admit a few things.

I love to win. I love awards, certificates, medals, trophies, titles, you name it. I love the satisfaction of working towards something, achieving it, and being recognized for it.

While you could use adjectives like proud or immodest to describe someone like me, you could also use terms like competitive, hard-working, or determined. The word used depends on the individual’s affect and appreciation of self, I suppose. Nonetheless, I would like to view these characteristics in a positive light. Most of us want to win, and we want to be noticed for our effort. I think that’s a very good thing as long as it comes with a measure of humility.

Unfortunately, in Cambodia there is a great lack of confidence. Students are rarely rewarded but frequently blamed. While there is a national love of certificates and status, there are few opportunities for advancement based on an individual’s skills or qualifications. Out of this culture comes a disastrous education system where students are punished or humiliated for their lack of knowledge and teachers are evaluated not by how much their students learn but by how many chapters of the textbook they completed. Classrooms become stages for teachers to perfunctorily rush through lessons while most students either sit quietly lost in confusion or chatter without reserve while binging on sugary drinks from the school’s canteens.

My co-teacher for grade nine, Chantrea, understands the quantity over quality problem so ubiquitous in Cambodia, but he isn’t quite sure what to do about it. Still, he wants to make a difference, at least in the lives of his students, by teaching them English. Our first few weeks together in the classroom were hard. The students were out of control, and our attempts at calming and quieting them down were failing miserably. My stern voice, his lectures on respect, and our pauses to wait for a silent room were to no avail.

One day Chantrea asked if I had any ideas for classroom management. While I’ve never had any formal training as a teacher, I simply thought back to my experience as a child. How did my teachers get me to behave and work so hard? It then hit me that (in addition to my family) a whole lineup of middle-aged women from Mrs. Freiberg to Mrs. Eaves was responsible for my well-mannered behavior and drive to succeed. They had shaped me that way (in the psychological sense of the verb) all throughout elementary school.

Mrs. Freiberg had her mason jar which to which she would add big blue marbles when our class behaved exceptionally well. Whenever the jar was full our class got to have a big party. Mrs. Gabriel awarded us ingredients of an ice cream sundae whenever we completed a new multiplication table. At the end of the unit, we got to eat the ice cream with whichever toppings we had earned. Mrs. Eaves rewarded good behavior with money in our “checkbooks” that we got to use at monthly auctions for fun trinkets or at the end of the year auction for autographed paraphernalia which we had solicited from celebrities while practicing our letter-writing skills in computer class. All of them handed out certificates on awards day for perfect attendance, exceptional skills in each subject, and student achievements in activities like spelling bees or invention convention.

While most Peace Corps volunteers don’t have the technical knowledge of professionally trained teachers, we do have the experience of growing up in a different educational system and the university training to understand that system well enough to apply improved teaching techniques from our experiences in America to Cambodian schools. Given my experiences with positive reinforcement as a child and my understanding of the psychology behind it from my classes in high school and at Carleton, I was able to craft a behavior modification program with Chantrea that would work in the Cambodian school environment.

To improve student behavior, we began a ticketing system with a lucky drawing for prizes at the end of the month. Students were informed that to receive a ticket in the drawing they must do three things: 1) come to class on time and stay for the full session, 2) listen quietly and respectfully to their teachers and classmates, and 3) participate in English to their highest personal ability. Whenever Chantrea or I see a student doing all of these things, we give him or her a ticket to be signed and put in the pot for the monthly drawing. For the students whose names are drawn, prizes have included bonus points added to the student’s grade, a small cash prize, snacks, study materials, or items like a little American flag.

The reward system was an immediate success. Usually only the very best students (top three) from each class are recognized for their hard work, but now any student who behaves well is acknowledged with a ticket in front of his or her peers. The change of demeanor in the classroom and the new sense of pride was palpable. Teaching became easier, and students have been more engaged in the lessons.

It is small successes like these that make Peace Corps service worthwhile. One teacher learns a new technique which he will use in other classes and perhaps even share with colleagues. Eighty students have a better learning environment and greater self-confidence, the effects of which will never be known by me.

There is no medal or bright golden sash given at the end of a hard two years of service, not even a simple certificate. In fact, you just finish, get on a plane, and go back to being a nobody in the US. Most volunteers are fortunate to even get a “thank you” for their work. However, the reward for us is our service itself, the opportunity to learn, grow, integrate, and sow the seeds of a better life for those who seek it. For me, at least, that is more than enough.

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Thank you SO MUCH to everyone who has donated to my school's library project. So far, you have raised $610 (34%)! However, we still need $1,161 more to make this school's vision a reality. If you would like to give, please click the link below:
 
 
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